Resolution Request form
Please use this form to report any complaint or submit feedback. This form is anonymous – if you would like to receive a response, please be sure to include your name and email address, or best way to reach you.
It is important to us that you are able to make an anonymous complaint. It is also important that we collect enough information for us to follow up and address the situation. In any follow up, we will take all possible measures to maintain confidentiality. If you provide your name and contact information, you will be the first person we reach out to. To help us determine the next best steps, please include the following information in your message:
- Time, date, and location of incident
- If there were witnesses or other people involved. Please provide names.
- Reporting relationships of people involved, i.e. if the incident involves a manager or camp leadership
- A description of what happened, sticking as much to the facts as possible
Avid4 Adventure strictly prohibits retaliation against an employee for filing a complaint under these categories or for assisting in a complaint investigation. If you perceive retaliation for making a complaint or your participation in the investigation, please contact [email protected] or file another complaint.
Please choose the type of issue you are submitting – this will help direct the information only to the relevant people. As a brief guide:
- Harassment complaint – this submission will be submitted to [email protected]. Please provide contact information so your complaint can be followed up
- Whistleblower complaint – this submission will be submitted to [email protected]. Please provide as much information as possible
- Compliance issue – this submission will be submitted to [email protected]
- Other – this submission will be submitted to [email protected] and the information will be redirected to the appropriate parties. Please provide as much detail as possible
